Faculty Members

39 39
Prof. Frederick HK YIM

Associate Professor
Director, MSc in Business Management Programme
Marketing Discipline
Department of Management, Marketing and Information Systems

fredyim@hkbu.edu.hk
3411 7528
WLB 511A
https://orcid.org/0000-0001-8045-4894
Frederick H K YIM public CV
View Scopus Profile

Frederick H. K. Yim received his Ph.D. from Drexel University and is currently an Associate Professor at the Hong Kong Baptist University (HKBU).  He currently serves as the Director of the Master of Science in Business Management (MScBM) Program at HKBU. Before joining HKBU, he worked at the University of Akron.

Dr. Yim's research interests include corporate social responsibility, salesforce management, and customer relationship management, and his work has appeared in internationally recognized journals such as the Journal of Management Studies, Journal of Organizational Behavior, Journal of Vocational Behavior, Journal of Management, Journal of Business Ethics, Journal of Cross-Cultural Psychology, and Industrial Marketing Management, among others.

Customer Relationship Management (CRM) and Sales Management

Business Ethics and Corporate Social Responsibility

Cross-Cultural Marketing/ Management

Marketing Management

Customer Relationship Management

Sales Management

Ph.D. in Marketing, Drexel University

M.Phil. in Marketing, Chinese University of Hong Kong

BBA, Chinese University of Hong Kong

Coworker Influences on Employee Responsiveness After Work, Vigor, and Creativity

Ng, T. W. H., Hsu, Y. W.,Yim, F. H. K.& Oh, S.,1 Aug 2024,Academy of Management Proceedings 2024.Taneja, S. (ed.).Academy of Management, (Academy of Management Proceedings; vol. 2024, no. 1).
Research output : Chapter in book/report/conference proceeding › Conference proceeding › peer-review

Employer-Sponsored Career Development Practices and Employee Performance and Turnover: A Meta-Analysis

Ng, T. W. H.,Yim, F. H. K., Chen, H. & Zou, Y.,Feb 2024,In:Journal of Management.50,2,p. 685-72137 p.
Research output : Contribution to journal › Journal article › peer-review

The effects of idea rejection on creative self-efficacy and idea generation: Intention to remain and perceived innovation importance as moderators

Ng, T. W. H., Shao, Y., Koopmann, J., Wang, M., Hsu, D. Y. &Yim, F. H. K.,Jan 2022,In:Journal of Organizational Behavior.43,1,p. 146-16318 p.
Research output : Contribution to journal › Journal article › peer-review

You Speak, I Speak: The Social-Cognitive Mechanisms of Voice Contagion

Ng, T. W. H., Lucianetti, L., Hsu, D. Y.,Yim, F. H. K.& Sorensen, K. L.,Sept 2021,In:Journal of Management Studies.58,6,p. 1569-160840 p.
Research output : Contribution to journal › Journal article › peer-review

Receiving developmental idiosyncratic deals over time: Showing innovative behavior is key

Ng, T. W. H.,Yim, F. H. K., Zou, Y. & Chen, H.,Oct 2021,In:Journal of Vocational Behavior.130,16 p., 103630.
Research output : Contribution to journal › Journal article › peer-review

Wish-making during the COVID-19 pandemic enhances positive appraisals and job satisfaction

Ng, T. W. H., Hsu, D. Y.,Yim, F. H. K., Zou, Y. & Chen, H.,Oct 2021,In:Journal of Vocational Behavior.130,15 p., 103619.
Research output : Contribution to journal › Journal article › peer-review

Benefits of Empowering Leadership Behaviors for Actors

Kwan, H. K., Chen, Y., Tang, G. Y., Zhang, X., Chiu, R.K.-K.,Yim, F. H. K.& Wu, X.,1 Aug 2020,Academy of Management Proceedings 2020.Academy of Management, (Academy of Management Proceedings; vol. 2020, no. 1).
Research output : Chapter in book/report/conference proceeding › Conference proceeding › peer-review

All Hands on Deck Special Session: How CSR and Servant Leadership Climate Affect Employee Cynicism and Work Meaning? An Abstract

Chan, E. &Yim, F.,15 Jun 2020,Marketing Opportunities and Challenges in a Changing Global Marketplace: Proceedings of the 2019 Academy of Marketing Science (AMS) Annual Conference.Wu, S., Pantoja, F. & Krey, N. (eds.).1st ed.Springer Cham,p. 23-242 p.(Developments in Marketing Science: Proceedings of the Academy of Marketing Science (DMSPAMS))(AMSAC: Academy of Marketing Science Annual Conference).
Research output : Chapter in book/report/conference proceeding › Conference proceeding › peer-review

Lone wolves reciprocate less deviance: a moral identity model of abusive supervision*

Wu, X., Kwan, H. K., Ma, Y., Lai, G. &Yim, F. H. K.,11 Apr 2020,In:International Journal of Human Resource Management.31,7,p. 859-88527 p.
Research output : Contribution to journal › Journal article › peer-review

A social dilemma perspective on recycling

Lee, A. L. Y., Prendergast, G. P.,Yim, F. H. K.& Choi, L.,1 Sept 2019,In:Journal of Applied Social Psychology.49,9,p. 585-59511 p.
Research output : Contribution to journal › Journal article › peer-review

Anger, anxiety, depression, and negative affect: Convergent or divergent?

Ng, T. W. H., Sorensen, K. L., Zhang, Y. &Yim, F. H. K.,Feb 2019,In:Journal of Vocational Behavior.110,p. 186-20217 p.
Research output : Contribution to journal › Journal article › peer-review

Work–Family Spillover and Crossover Effects of Sexual Harassment: The Moderating Role of Work–Home Segmentation Preference

Xin, J., Chen, S., Kwan, H. K., CHIU, R. K. &YIM, F. H. K.,1 Feb 2018,In:Journal of Business Ethics.147,3,p. 619-62911 p.
Research output : Contribution to journal › Journal article › peer-review

The impact of CEO servant leadership on firm performance in the hospitality industry

Huang, J., Li, W., Qiu, C.,Yim, F. H. K.& Wan, J.,9 May 2016,In:International Journal of Contemporary Hospitality Management.28,5,p. 945-96824 p.
Research output : Contribution to journal › Journal article › peer-review

CEO Ethical Leadership and Corporate Social Responsibility: A Moderated Mediation Model

Wu, L. Z., Kwan, H. K.,YIM, F. H. K., CHIU, R. K. & He, X.,22 Sept 2015,In:Journal of Business Ethics.130,4,p. 819-83113 p.
Research output : Contribution to journal › Journal article › peer-review

Distribution Relationship Management (DRM): A Conceptualization

Yim, F. H. K.,11 Nov 2015,Proceedings of the 2007 Academy of Marketing Science (AMS) Annual Conference.Sharma, D. & Borna, S. (eds.).1st ed.Springer Cham,p. 381 p.(Developments in Marketing Science: Proceedings of the Academy of Marketing Science).
Research output : Chapter in book/report/conference proceeding › Chapter › peer-review

Is Trust a Pre-Requisite or Outcome of Corporate Social Responsibility? A Stakeholder Theoretical Perspective (Abstract)

Yim, F. H. K.& Fock, K. Y. H.,1 Dec 2015,Looking Forward, Looking Back. Drawing on the Past to Shape the Future of Marketing: Proceedings of the 2013 World Marketing Congress.Campbell, C. & Ma, J. J. (eds.).1st ed.Springer Cham,p. 1011 p.(Developments in Marketing Science: Proceedings of the Academy of Marketing Science).
Research output : Chapter in book/report/conference proceeding › Conference proceeding › peer-review

The Direct and Indirect Effects of Supervisor Undermining on Career Dissatisfaction

Ng, T. W. H. &YIM, F. H. K.,1 Jan 2015,Academy of Management Proceedings 2015.Taneja, S. (ed.).Academy of Management, (Academy of Management Proceedings; vol. 2015, no. 1).
Research output : Chapter in book/report/conference proceeding › Conference proceeding › peer-review

The Effects of Voice and Innovative Behaviors on Career Development Activity

Ng, T. W. H. &YIM, F. H. K.,1 Jan 2015,Academy of Management Proceedings 2015.Taneja, S. (ed.).Academy of Management, (Academy of Management Proceedings; vol. 2015, no. 1).
Research output : Chapter in book/report/conference proceeding › Conference proceeding › peer-review

Effects of mentoring on customer orientation: The moderating role of gender

Kwan, H. K.,Yim, F. H. K.& Zhou, X.,1 Jan 2015,In:Asia Pacific Journal of Human Resources.53,1,p. 124-14017 p.
Research output : Contribution to journal › Journal article › peer-review

Work–family spillover and crossover effects of sexual harassment

Xin, J., Chen, S.,Yim, H. K., Chiu, K. K. R. & Kwan, H. K.,Apr 2015.
Research output : Contribution to conference › Conference paper

Making the Transition From Student to Salesperson: A Role Identity Approach

Ng, T. W. H. &Yim, F. H. K.,23 Oct 2014,Proceedings of the 2010 Academy of Marketing Science (AMS) Annual Conference.Deeter-Schmelz, D. R. (ed.).1st ed.Springer Cham,p. 2951 p.(Developments in Marketing Science: Proceedings of the Academy of Marketing Science).
Research output : Chapter in book/report/conference proceeding › Chapter › peer-review

Impact of CRM on sales Performance for virtual sales professionals

Rodriguez, M. &Yim, F.,23 Oct 2014,Proceedings of the 2010 Academy of Marketing Science (AMS) Annual Conference.Deeter-Schmelz, D. R. (ed.).1st ed.Springer Cham,p. 2551 p.(Developments in Marketing Science: Proceedings of the Academy of Marketing Science).
Research output : Chapter in book/report/conference proceeding › Chapter › peer-review

Effects of Job Embeddedness on Salesperson Customer Orientation: The Roles of Organization-Based Self-Esteem and Collectivism

Yim, F.& Fock, H.,25 Oct 2014,Ideas in Marketing: Finding the New and Polishing the Old: Proceedings of the 2013 Academy of Marketing Science (AMS) Annual Conference.Kubacki, K. (ed.).1st ed.Springer Cham,p. 131 p.(Developments in Marketing Science: Proceedings of the Academy of Marketing Science (DMSPAMS)).
Research output : Chapter in book/report/conference proceeding › Chapter › peer-review

Work-family effects of ethical leadership

Liu, X.-Y., Kwan, H. K. &Yim, H. K.,May 2014.
Research output : Contribution to conference › Conference paper

Factors affecting new product post-adoption behavior in a major US automotive supply chain: An examination of antecedents to technology internalization

Yim, F. H. K., Forman, H. & Kwa, H.,Jan 2013,In:Journal of Business and Industrial Marketing.28,2,p. 147-15913 p.
Research output : Contribution to journal › Journal article › peer-review

Social Responsibility Climate as a Double-Edged Sword: How Employee-Perceived Social Responsibility Climate Shapes the Meaning of Their Voluntary Work?

Yim, F.& Fock, H.,Jun 2013,In:Journal of Business Ethics.114,4,p. 665-67410 p.
Research output : Contribution to journal › Journal article › peer-review

Work-family spillover effects of emotional labor

Liu, X.-Y.,Yim, H. K.& Jin, J.,Aug 2013.
Research output : Contribution to conference › Conference paper

The impact of managerial ties on new product development performance in emerging markets

Wu, L.,Yim, H. K.& He, X.,Aug 2012.
Research output : Contribution to conference › Conference paper

Empowering salespeople: Does it work?

Yim, H. K., Swaminathan, S. & Anderson, R.,May 2012,Marketing Dynamism & Sustainability: Things Change, Things Stay the Same…: Proceedings of the 2012 Academy of Marketing Science (AMS) Annual Conference.p. 5041 p.
Research output : Chapter in book/report/conference proceeding › Conference proceeding

Coping with workplace ostracism: The roles of ingratiation and political skill in employee psychological distress

Wu, L. Z.,Yim, F. H. K., Kwan, H. K. & Zhang, X.,Jan 2012,In:Journal of Management Studies.49,1,p. 178-19922 p.
Research output : Contribution to journal › Journal article › peer-review

Core self-evaluations and human capital development: A moderated mediation model

Ng, T. W. H., Feldman, D. C. &Yim, H. K.,Apr 2012.
Research output : Contribution to conference › Conference paper

Psychological contract breach and voice behaviors: A moderated mediation model

Ng, T., Feldman, D. &Yim, H. K.,Apr 2012.
Research output : Contribution to conference › Conference paper

Abusive supervision and frontline employees' service performance

Jian, Z., Kwan, H. K., Qiu, Q., Liu, Z. Q. &Yim, F. H. K.,Apr 2012,In:Service Industries Journal.32,5,p. 683-69816 p.
Research output : Contribution to journal › Journal article › peer-review

A multi-wave, multi-source study on a moderated mediation model of market orientation in China

Yim, H. K., Kwan, H. K., Zhang, X. & Mao, Y.,Jun 2011,Proceedings of the 53rd Annual Meeting of the Academy of International Business: "International Business for Sustainable World Development".Academy of International Business,p. 21-211 p.
Research output : Chapter in book/report/conference proceeding › Conference proceeding

Effects of mentoring functions on receivers' organizational citizenship behavior in a Chinese context: A two-study investigation

Kwan, H. K., Liu, J. &Yim, F. H. K.,Apr 2011,In:Journal of Business Research.64,4,p. 363-3708 p.
Research output : Contribution to journal › Journal article › peer-review

Utilisation of CRM and its impact on sales performance: A study of sales professionals working in a virtual environment

Rodriguez, M. &Yim, F.,Jan 2011,In:International Journal of Electronic Customer Relationship Management.5,3-4,p. 203-21917 p.
Research output : Contribution to journal › Journal article › peer-review

The effects of sales supervisor relationships on work meaning: The case of Canadian and Chinese salespersons

Fock, H.,Yim, F. H. K.& Rodriguez, M.,Oct 2010,In:Industrial Marketing Management.39,7,p. 1069-10779 p.
Research output : Contribution to journal › Journal article › peer-review

Social responsibility climate as a double-edged sword: How employee-perceived social responsibility climate shapes the meaning of their voluntary work?

Yim, H. K.& Fock, K. Y. H.,Oct 2010.
Research output : Contribution to conference › Conference paper

Does the Job Satisfaction—Job Performance Relationship Vary Across Cultures?

Ng, T. W. H., Sorensen, K. L. &Yim, F. H. K.,Sept 2009,In:Journal of Cross-Cultural Psychology.40,5,p. 761-79636 p.
Research output : Contribution to journal › Journal article › peer-review

Factors Affecting Mobile Commerce and Level of Involvement

Yim, F. H. K., Tse, A. C. B. & Wong, K. Y.,Sept 2008,Selected Readings on Electronic Commerce Technologies: Contemporary Applications.Hu, W.-C. (ed.).IGI Global,p. 299-30911 p.
Research output : Chapter in book/report/conference proceeding › Chapter › peer-review

The Effects of Relationship Marketing Orientation on Business Performance in the Hotel Industry

Sin, L. Y. M., Tse, A. C. B., Chan, H., Heung, V. C. S. &Yim, F. H. K.,Nov 2006,In:Journal of Hospitality and Tourism Research.30,4,p. 407-42620 p.
Research output : Contribution to journal › Journal article › peer-review

CRM: Conceptualization and scale development

Sin, L. Y. M., Tse, A. C. B. &Yim, F. H. K.,1 Nov 2005,In:European Journal of Marketing.39,11-12,p. 1264-129027 p.
Research output : Contribution to journal › Journal article › peer-review

An analysis of the relationship between market orientation and business performance in the hotel industry

Sin, L. Y. M., Tse, A. C. B., Heung, V. C. S. &Yim, F. H. K.,Dec 2005,In:International Journal of Hospitality Management.24,4,p. 555-57723 p.
Research output : Contribution to journal › Journal article › peer-review

Market orientation and hotel performance

Tse, A. C. B., Sin, L. Y. M.,Yim, F.& Heung, V.,Oct 2005,In:Annals of Tourism Research.32,4,p. 1145-11473 p.
Research output : Contribution to journal › Journal article › peer-review

School of Business Award for Outstanding Performance in Teaching, November 2011